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Support Services |
| When you want to make sure that all your software
and hardware systems are optimized, up to date, and all the
regularly scheduled maintenance checks are being performed,
WAC Support Services is the efficient and reliable answer for
you. Here’s why customers turn to WAC for this level of
support: |
- Virus protection is up to date
- Firewall software is functioning optimally
- Backup procedures are functioning
- Latest service packs are installed
- Hard drive space is adequate
- Temporary files are cleaned out
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| This
proven maintenance program is designed to protect your systems
and data. Software support services complement this core program
by offering customers a support plan to help them with specific
tasks such as these: |
- Getting help with month-end closing
- Checking general ledger postings
- Doing bank reconciliation
- Installing the latest patches and updates
- Examining error logs
- Reviewing account set up and postings
- Running periodic utilities
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| You meet with one of our WAC Network Engineers
to determine which services make sense for your business and
how much protection you need. Then we customize a plan to fit
your needs and your budget. We offer a comprehensive software
plan, an equally full-featured hardware
plan, and also a daily monitoring
program. |
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Marketing and CRM Services |
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| You know you need a system to track your
business financials, and a system to manage your customers. But
you also need to develop and implement a
marketing plan to make sure that you are getting to your
potential customers in the most effective and measurable manner. |
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