| WAC
Premier Software Support |
| This service is geared
towards our clients who want to make sure that all of their
software systems are up to date and that all of the regularly
scheduled maintenance checks and procedures are being performed.
Some of the services include helping with month end closing,
doing bank reconciliation, installing latest patches and updates,
examining error logs, reviewing account set up and postings,
and running various periodic utilities to assure that all of
your data is valid and up to date. |
| |
| System
Infrastructure Maintenance |
- Review and clear system error log
- Review and clear reindexing log
- Review and clear update log
- Review and clear user log
- Review user session log and clear if necessary
- Verify file structures and indexes
- Run load test utility to check system performance
- Clear flags
- Review disk space requirements
- Review system settings and temporary file location set-up
- Recalculate application balances and review report
- Review newly released White Papers and Bulletins
- Rebuild data dictionary (if necessary)
|
| Pro
Series 6.5 and higher |
- Pack database
- Validate database
- Check table integrity
- Rebuild stored procedures (if necessary)
|
| Accounting
System Maintenance |
- Run General Ledger file checking utility to assure that
all batches and accounts are in balance
- Run AP/AR/IC and PR General Ledger balance reconciliation
program where appropriate to make sure accounts are in balance
- Load all current patches and build updates. (if modifications
need to be brought forward, they will need to be reprogrammed
and tested off site prior to installation)
- Run incomplete transaction utility that checks for missing
transactions, checks AP control account set-up, AR transaction
account integrity
- Check for cycle count flags
- Check for incomplete date and fiscal period data in GL
distribution sub-ledger accounts
- Review Pro Alert routines and logs
- Review system module settings, including default
- Check AR transaction file for data sufficiency
- Review any month end or year-end closing issues
- Assist in producing period and year end reports
- Review bank reconciliation
- Review General Ledger balances to determine business trends
- Assist in budget creation and monitoring
|
