Sage CRM is used by over 10,000 organizations in 70 countries worldwide to manage their critical sales, marketing and customer service activities every day. Award-winning Sage CRM equips businesses with the tools they need to find new customers, close sales faster and build lasting, more profitable relationships across all channels.
The flow of information between all the customer facing departments of an organization allows the organization to develop an integrated approach to managing the business.
Some of the benefits of using Sage CRM include:
- Improved sales performance by using sales automation tools
- Resolving customer issues efficiently by providing accurate customer data to customer service professionals
- Easily accessible customer information for off-site professionals
- Seamless integration with accounting solution of an organization
- In-depth view of marketing campaigns within an organization
Sales – Equipping the sales team with the complete customer information and the necessary tools to enable them to do their job effectively is very important. Easy-to-use, Sage CRM provides sales users with instant access to calendars, accounts, reports, pipelines, contacts and call lists, empowering sales people to sell.
Marketing – Gaining a deeper understanding of your customers and their buying behavior is critical in today’s competitive marketplace. Sage CRM provides powerful tools for marketing teams to plan, execute and audit highly targeted marketing campaigns.
Customer Service – Providing quality customer care and maintaining satisfied customers is a challenge for every business. Sage CRM’s customer service capabilities are designed to help you manage and resolve your customer queries and issues efficiently and effectively by providing you with an easy-to-use user interface and powerful feature set.
IT – Sage CRM provides extensive configuration and codeless customization capabilities, the IT professional can easily tailor the solution to their organization’s particular needs. Sage CRM’s open architecture reduces development time for seamless integration with other third party applications, speeding up deployment time and reducing the total cost of ownership.
The on-screen coaching throughout Sage CRM and the easy-to-navigate interface means training time for new users is kept to a minimum.