| WAC
Premium Hardware and Network Support |
| This proven
maintenance program is designed to protect your systems and
data. Here's why customers turn to WAC for their following
assurances:
- Virus protection is up to date
- Firewall software is functioning optimally
- Backup procedures are functioning
- Latest service packs are installed
- Hard drive space is adequate
- Temporary files are cleaned out
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Signing up is simple: You meet with one of our WAC Network
Engineers to determine which services make sense for your
business and how much protection you need.Then we customize a
plan to fit your needs and your budget. |
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Receive WAC Premier Daily Monitoring service at no cost - a
$1,200 annual value - when you sign up for our premium support.
We'll configure your system to send you (and us) daily status
reports such as back-up logs, e-mail alerts, re-indexing logs,
and more. If any problem arise, we'll notify you immediately. |
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| Here are
the various services you can select: |
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Check |
-
workstations and
server hard drives for adequate disc space
- that all unnecessary
temporary files are deleted
- server and all
workstations to make sure that all operating system
patches and updates are installed and are current
- server and
all workstations to make sure that all security
patches and updates are installed and are current
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Review |
- server event logs
for problems
- server log set-up
to assure that all relevant events are being
captured
- firewall
intrusion logs for suspect activity
- DHCP status and
network infrastructure
- remote
connectivity for security protocol
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Verify |
- virus protection
software is loaded on all workstations and that both
virus definitions and software are up to date
- firewall is
properly configured and all software patches and
versions are installed and up to date
- system backup
strategy is being followed and that backup software
is configured and up to date
- scheduled backups
are being performed successfully
- workstations are
configured properly, temporary file storage is set
up, and environmental variables are configured and
active
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Run |
- sample file
restore on a backup
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