• With SageCRM.com, there is nothing to install, so you can started without calling your IT department
• SageCRM.com integrates seamlessly with Microsoft Outlook.
• SageCRM.com easily adapts to the way you work by letting you define your own processes
• Keep everyone on the same page with CRM workflows that allow you entire team to follow identical processes
• SageCRM.com provides 24-hour secure access anywhere in the world
• Upload all your existing contact information in minutes using the data upload tools available. 

With SageCRM.com Marketing, you can:

• Set up marketing campaigns and track their costs, effectiveness, and measure leads that turned into real business
• Set up dynamic sets of prospect profiling data
• Perform e-mail blasts to your prospect database
• Import and qualify raw lead data from your web site or purchased contact lists
• Use outbound call lists for repetitive high volume phone-based campaigns

With SageCRM.com Sales, you can:

• Track opportunities as they move through the sales cycle
• Create Quotes and Orders and link line items to them
• Assign opportunities and tasks to colleagues for team selling
• Report and analyze sales progress, forecasts, and lists

With SageCRM.com Customer Care, you can:

• Log customer care calls
• Track customer care issues as they progress through to resolution
• Monitor Service Level Agreement adherence
• Publish solutions and perform key word searches of a solution database
• Escalate overdue cases

With SageCRM.com Administration, you can:

• Customize field, screen, and lists layout
• Modify reports and document templates
• Design and update business workflow processes
• Change user setup and security access settings
• Set up business calendars and Service Level Agreements